Privacy Policy

Privacy Policy

Effective Date: 05-12-2024

At Smillets, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or purchase our products. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless experience:

a. Personal Information

When you interact with us, we may collect personal details such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

We may also collect non-identifiable information, such as:

• Browser type and version
• Device information
• IP address
• Cookies and usage data

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your purchases, inquiries, or feedback.
• To send promotional emails, newsletters, or updates (only if you’ve opted in).
• To improve our website, products, and services based on user behavior and feedback.
• To ensure the security and functionality of our website.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery partners) to complete transactions or provide services.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and user behavior.
• Provide personalized content and recommendations.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular security audits and updates.
• Restricted access to sensitive information.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@smillets.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please feel free to contact us:

Email: info@smillets.com
Phone: +91 8527 660069
Address: 633, Sector-04, Housing Board Colony, Karnal, Haryana – 132001

Thank you for trusting Smillets with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience for you.